Looking into increasing number of complaints and litigation against, Haryana Urban Development Authority (HUDA), the state government has decided to up a Disputes Redressal Forum to handle the issues concerning HUDA. According to available information, major share of complaints before consumer forums in the state is against HUDA. Besides, many petitions are pending before Punjab and Haryana High Court, alleging corruption in HUDA.
Haryana Chief Minister, Manohar Lal said that it had been decided to set up a Disputes Redressal Forum to reduce litigations and public grievances concerning HUDA.
The CM, who is also Chairman of HUDA, said that the decision to set up such a forum has been taken following receipt of a large number of grievances of allottees concerning various issues.
A spokesman of HUDA said that the forum would have five zones of Faridabad, Gurgaon, Hisar, Panchkula and Rohtak where the camps would be organised to redress grievances. He said that this forum would be headed by Zonal Administrators who would organisse special camps to reduce litigations and redress public grievances of allottees of HUDA viz-a-viz Estate Offices. All concerned officers would sit together in the camps and sort out pending issues and complaints of the citizens.
The spokesman said that the forum would consist of Superintending Engineer, District Town Planner, DDA, ADA office of Adm. and C.A.O or Sr. A.O as its Members and Estate Officer as its Member Secretary.
The issues relating to individual allottee include delay in issuance of allotment letters, delay in depositing 15 per cent amount and installment due to non-delivery of allotment letters to the allottees and issues relating to offer of possession, physical possession, variation in dimensions or sizes of plots, non-availability of approved zoning plan and non-completion of development works. He said that other issues to individual allottee include delay in approval of building plans, delay in grant of completion certificate or occupation certificate, delay in grant of transfer permissions, mortgage permissions, execution of conveyance deed, no dues certificate, correction in the PPM database and extension in time limit for construction. Similarly, the issues relating to public at large include maintenance and repair of roads, sanitation, quality and quantity of water supply, maintenance of parks and green area, encroachment over HUDA land and vacant plots and maintenance of community facilities.
The forum would issue public notice and pamphlets intimating the date, time and venue of the camp. The forum, after receiving the request or representation of the allottees and Resident Welfare Associations (RWAs) up to the cut-off date, would examine these in view the existing HUDA policies and convey the final decision to the applicant on the day of camp. In case final decision is not taken by the forum till the date of camp, tentative time period by which the grievance of the applicant would be redressed, would be communicated to the applicant after hearing the applicant.
The spokesperson said that the schedule of the camps to be organised shall be informed to the public by notice or pamphlets giving 20 days period for submission of representation would be issue. The last date for submission of representation or request by the allottees or RWAs would be May 30, 2016.
The camps would be organised in urban estates of Faridabad and Gurgaon (EO-I) on June 4, 11 and 18 and in rest of urban estates under Faridabad Zone on June 25 and July 2, 2016 and in Gurgaon (EO-II) on June 25, July 2 and 9, 2016.
The camps pertaining to rest of urban estates under Gurgaon Zone, would be held at Rewari, on July 16 and 23, 2016. He said that the camps in urban estates of Hisar (including Fatehabad and Hansi) and Panchkula (including Pinjore) would be held on June 4 and 11, 2016 whereas camps would be held in urban estates of Bhiwani and Ambala on June 18, in Jind and Kurukshetra on June 25, in Sirsa and Karnal on July 2, in Kaithal on July 9 and in Jagadhri (including Yamunanagar) on July 16, 2016.
The camps would be held in urban estates of Rohtak (including Jhajjar) on June 4 and 11, in Panipat on June 18, in Sonipat on June 25 and in Bahadurgarh on July 2 and 9, 2016.